![]() Shareholders / Owners – profit, a sustainable business, and achieving targets for revenue.Įmployees – want to work in a safe and healthy environment, and want to get good benefits and fair pay. ![]() What would they like to achieve from the organisation? Examples of requirements may include: ![]() Examples of Requirements of Interested PartiesĪfter identifying the interested parties of our organisation, we need to determine what are their requirements. After we’ve identified the interested parties, we are to determine what their requirements are. In this case, the standard of ISO 9001:2015 asks us to consider both internal and external customers. Quality refers to meeting ‘customer requirements’. Through identifying these interested parties we will have a better understanding of who the organisation is catering for. Some examples of interested parties may include shareholders/owners of the organisation, employees, clients, suppliers and all legal entities relevant to the organisation. These include every person, organisation who has as interested or is impacted by our organisation. The first step we have to do is to identify the interested parties.
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